Full-Time Senior Sales Assistant/Key holder

Location: Fabulous
Contact Number: 0121 709 0585
Contact Email: anna.burkett@fabulouscollections.co.uk

Company Background

Fabulous was created to help you add some glamour to your life, every day.

We believe that contemporary jewellery is exciting, glamorous, beautiful, and always fabulous! It shouldn't just wait for special occasions, it should be worn, treasured and enjoyed every day.

Our aim is to bring you an exciting, diverse and highly wearable product range, from fashion jewellery through to fine; and to deliver a shopping experience to you that is enjoyable, relaxing and engaging. We also have an ever-growing and exciting collection of designer watches for men and women.

Job Summary

Fabulous is looking for an experienced key holder within retail to take on a role of Senior Sales for our Solihull store, based in Touchwood Shopping Centre.

Candidates must have solid retail experience with good supervisory, management or leadership experience, ideally in a fashion, gifting or jewellery environment, and be able to hit the ground running at this busy time of year. The role is to support the Store Manager, who runs two stores, and provide day-to-day supervision of the in-store team of full- and part-time staff.

Fabulous is a retailer of affordable designer jewellery, stocking over 20 different brands and designers. We have a loyal customer base, so excellent customer service is a requirement of the role, along with a good knowledge of retail process and procedures. Jewellery product knowledge can be learned on-the-job.

Responsibilities and Duties

  • Ensuring the delivery of excellent customer service.
  • Opening and closing the store; cashing up and banking.
  • Day-to-day supervision and direction of the in-store team.
  • Hands-on customer service and sales skills.
  • Maintenance of high in-store standards of merchandising, display and cleanliness.
  • Following in-store procedures.
  • Maximising sales.
  • Ensuring security and H&S procedures are followed.

Qualifications and Skills

  • A good depth of retail experience, likely to be at least 2 to 3 years minimum, but probably 5 years+.
  • Supervisory or management experience within retail, to include keyholding, staff management and decision-making.
  • Excellent customer service and communication skills.
  • Personable, friendly approach.
  • Experience of following retail procedures, and understanding of retail processes.
  • People management experience.
  • Good references.


  • Staff discount scheme of 30%.
  • 28 days holiday per annum pro rata.
  • Salary dependent on experience.

To apply please contact:  anna.burkett@fabulouscollections.co.uk